Terms of Service

These Terms of Service (the “Terms”) are a binding agreement between you and Duffco Ventures LLC, a North Carolina limited liability company doing business as Track CLE (“Track CLE,” “we,” “us”), and govern your use of the trackcle.com website and the Track CLE application (together, the “Service”). By creating an account, joining a workspace, or using the Service, you agree to these Terms on your own behalf and, if you use the Service for a law firm or other organization, on that organization’s behalf.

1. What the Service is — and what it is not

Track CLE is a record-keeping and deadline-tracking tool for continuing legal education (“CLE”). It organizes certificates and credit records you provide, estimates progress against jurisdictions’ published CLE requirements, and sends reminders.

The Service is not legal advice, is not an official record, and is not a substitute for your licensing authority. Compliance calculations are based solely on records uploaded or imported into the Service and on requirement data that may be incomplete, out of date, or inapplicable to your circumstances (exemptions, carry-over rules, and special statuses vary). Bar regulators’ own records control. You are solely responsible for confirming your CLE compliance directly with each licensing authority. Use of the Service does not create an attorney-client relationship with us.

During the public beta, Track CLE is offered as a free, card-free service unless we separately agree otherwise with you in writing. Beta features may change, be incomplete, or have usage limits while we refine the product.

2. Accounts and workspaces

• You must provide accurate account information and keep your credentials secure. You are responsible for activity under your account.
• A workspace administrator or owner controls the workspace, including inviting and removing members and managing billing, and may access CLE records within the workspace consistent with member roles.
• You must be at least 18 and able to form a binding contract to use the Service.

3. Your content

You retain all rights to the emails, certificates, and records you or your firm submit to the Service (“Customer Content”). You grant us a limited license to host, process, display, and transmit Customer Content solely to operate, secure, and improve the Service, including extracting structured information from imported or forwarded records as described in our Privacy Policy. We do not sell Customer Content and do not use it for advertising. You are responsible for having the right to submit the content you submit.

4. Acceptable use

You agree not to:

• use the Service to violate any law or the rights of others;
• probe, disrupt, or circumvent security or usage limits, or access another workspace’s data;
• submit forged, altered, or fraudulent CLE certificates or records;
• resell or provide the Service to third parties outside your organization without our written consent;
• reverse engineer the Service except as permitted by law.

5. Subscriptions and billing

• The public beta is currently free and does not require a payment card.
• If we introduce paid plans, we will tell you before charging you. You will not be charged unless you choose a paid plan or otherwise authorize payment.
• Paid plans are billed through Stripe on a monthly or annual cycle and renew automatically until canceled.
• You can cancel anytime in Settings → Billing; cancellation takes effect at the end of the current billing period.
• Plan limits (such as the number of tracked attorneys and jurisdictions) are described on the pricing page and enforced in the Service.
• Refunds are governed by our Refund Policy.
• We may change prices with at least 30 days’ notice; changes apply from your next renewal.

6. Intellectual property

We own the Service, including its software, design, and content other than Customer Content. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription. Feedback you provide may be used without obligation to you.

7. Third-party services

The Service depends on third-party providers (hosting, database, payments, email delivery, document processing, analytics) listed in our Privacy Policy. We are not responsible for third-party services we do not control, and the Service may be affected by their availability.

8. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY THAT COMPLIANCE INFORMATION, EXTRACTED CERTIFICATE DATA, DEADLINES, OR REMINDERS WILL BE ACCURATE, COMPLETE, OR TIMELY. AUTOMATED DOCUMENT PROCESSING MAKES MISTAKES; REVIEW EVERY RECORD.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR PROFESSIONAL DISCIPLINE, LICENSE CONSEQUENCES, OR MISSED CLE DEADLINES, ARISING FROM OR RELATED TO THE SERVICE; AND (B) OUR TOTAL LIABILITY FOR ALL CLAIMS IN ANY 12-MONTH PERIOD WILL NOT EXCEED THE AMOUNTS YOU PAID US FOR THE SERVICE IN THAT PERIOD. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THESE MAY NOT APPLY TO YOU.

10. Indemnification

You will indemnify and hold us harmless from claims arising out of Customer Content, your use of the Service in violation of these Terms, or your violation of law or the rights of a third party.

11. Termination

You may stop using the Service and cancel at any time. We may suspend or terminate access for breach of these Terms, non-payment, or risk to the Service or other users. Upon termination we will make workspace data available for export for a reasonable period (at least 30 days) before deletion, except where law requires otherwise. Sections 3 and 6–13 survive termination.

12. Changes to the Service or these Terms

We may modify the Service and these Terms. For material changes to the Terms we will give notice (for example by email or in-app) at least 14 days before they take effect; continued use after the effective date is acceptance.

13. Governing law and disputes

These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-laws rules. The state and federal courts located in North Carolina have exclusive jurisdiction over disputes arising out of these Terms or the Service, and each party consents to their jurisdiction and venue.

14. Contact

Duffco Ventures LLC d/b/a Track CLE — hello@trackcle.com.